Terms of service

These Terms and Conditions govern the sales of the products offered on the site www.nvrsd.com and regulate its use. The Seller reserves the right to modify the Terms and Conditions of Sale and the Privacy Policy at any time, for example in response to legislative or regulatory changes, or Site functionalities. Such changes will be communicated to Users through a notice on the Site, remaining visible for 10 (ten) days from the date of publication of the change.

The online store on this Site is managed through the e-commerce platform provided by Shopify Inc., which enables the sale of the Seller's products. Below are the Terms and Conditions of Sale, which apply to all Products sold on the Site.

Article 1: DEFINITIONS

For the purposes of this contract, the following definitions apply:

Seller: AUREUM - FZCO, Trade Licence No. 26781 (Dubai Integrated Economic Zones Authority), located at IFZA Business Park, Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates, e-mail: info@nvrsd.com.

Terms and Conditions or Contract: the set of these contractual clauses that determine and define the relationship between the Seller and the Customer.

Platform or Site: the Site www.nvrsd.com.

Users: any subject who accesses the Site and continues browsing it.

Customer: any subject who purchases the products sold through the Site.

Consumer: the natural person acting for purposes unrelated to professional or entrepreneurial activity.

Professional: the natural or legal person acting in the exercise of their entrepreneurial and commercial activity and purchasing with a VAT number.

Products: sale, under the Electronic Commerce regime, mainly of oversized t-shirts printed with NVRSD designs.

Purchase Order or Order: the purchase proposal made by the User through the Site's procedures, particularly via the Cart.

Purchase: the paid purchase of the above products from the day the purchase is concluded.

Cart: the phase of the purchase procedure in which the User makes their purchase proposal, selecting payment methods, delivery options, and similar.

Article 2: SUBJECT

These Terms and Conditions of Sale apply to the products detailed in Article 3 below and are valid for any contractual relationship between the Seller and the Users of the Site, whether they act as Consumers, as defined by current legislation, or as Professionals.

If one or more provisions of these Terms and Conditions are found to be null, ineffective, or unenforceable, such nullity, ineffectiveness, or unenforceability shall not affect the validity and effectiveness of the remaining clauses. In such circumstances, the parties agree to replace the null, ineffective, or unenforceable clause with a valid and effective clause that, as far as possible, has the same effect as the original clause.

Article 3: PRODUCT DESCRIPTION

This Site is dedicated to retail sales, operating under the E-commerce regime. The offer mainly includes oversized t-shirts printed with NVRSD designs. Each product offered is described and illustrated in the respective sections of the Site.

Difference between digital display and printed product

Please note that the images displayed on your device's screen may look different from the final product. This happens because:

• Backlit screens: digital images are displayed on illuminated devices, which makes the colors appear brighter.
• Printing on fabric: the print has a natural finish on the garment, which can look different from the screen image.

We strive to represent colors as faithfully as possible, but small variations in color and print placement are normal.

The product images published on the Site are intended to provide the most faithful representation possible of the items offered. However, slight discrepancies may occur between the graphic or photographic representations of the products and their actual appearance. Therefore, the photographs and graphic representations of the products on the Site are purely demonstrative and do not constitute a contractual element.

In line with the characteristics of E-commerce, the User is informed that any discrepancies between the representations of the Products on the Site and the Products actually delivered can only be contested if they are substantial and significantly affect the characteristics or functionality of the product.

Article 4: PRICES AND ADDITIONAL CHARGES

Product prices are shown in euros. Specifically, the cart will detail:

• the Product price;
• delivery costs.

The Seller undertakes to constantly verify that all prices indicated on the Site are correct, without however guaranteeing the absence of errors. In the event that an error is found in the price of a product, the Seller will allow the Customer the option to purchase the product at the correct price or to cancel the order. Online store prices may vary. In such cases, the prices published at the time of the Order on the online store will be considered. The Seller reserves the right to create special sales conditions or promotions on the Products available on its site. The conditions applied to promotions will be regulated from time to time by the Seller through specific written communications published on the site. In case of a computer, manual, technical, or any other type of error that may cause a substantial change, not foreseen by the Seller, in the retail price, making it exorbitant or clearly unreasonable, the purchase order will be considered invalid and canceled, and the amount paid by the Customer will be refunded within 14 days from the cancellation date, after notifying the Customer. The Seller reserves the right to verify and assess the correctness and good faith of the customer, especially in the case of the use of promotions or discount coupons. If the Customer's behavior is found to be unlawful or incorrect, the Seller will promptly notify and proceed with the cancellation of the purchase order.

Current offers: Buy 2 Get 1 Free (when the Cart holds three shirts, the lowest-priced one is free, repeating for each further three); free delivery on orders of EUR 100 or more; first-order discount code (one use per customer, not combinable with other offers).

Article 5: REGISTRATION

In order to make purchases on the Site, the User may complete a specific registration, through which they enter their personal data. The User who wishes to register on the Site must provide all requested data and is responsible for its truthfulness and accuracy.

In the case of registration, at the time of data entry, the User guarantees that:

• to be of legal age and legally competent;
• to meet the specific registration requirements requested at the time of enrollment;
• to comply with all applicable legal and contractual provisions of these Terms and Conditions;
• to be the legitimate owner of the data entered, to be understood as true, correct, and up to date.

Registration coincides with the opening of an account.

At the time of registration, the User will be asked to provide their name, email, and a password. The email address provided during registration allows the Seller to notify the User of all messages related to the Services, Products, and the Site in general. The use of temporary emails for registration is prohibited. In cases of abuse, the Seller reserves the right to refuse registration, revoke it, and report the matter to the competent Authorities. All transmitted data will be processed in full compliance with Privacy protection regulations. The Seller will use the data to complete orders and, only if explicit consent is given, the data may also be processed to provide information about its initiatives, such as news or promotional discounts.

Article 6: PURCHASE PROCEDURE AND COMPLETION OF SALE

The User may purchase all Products offered for sale on the Site, as described in the respective information sheets, following the purchase procedures provided on the Site itself. At the time of purchasing the Products, the Customer must follow all the instructions contained on the dedicated page of the Site. To purchase the Products, the Customer must complete and send the electronic Purchase Order form to the Seller, following all the instructions contained on the dedicated page of the Site. A summary of the main commercial conditions, including the price, payment methods, and delivery terms, as well as information on the main features of the ordered Products and a reference to the Terms and Conditions, will be provided. The Customer must place the Product they wish to purchase in the designated 'Cart' and, after reviewing the Terms and Conditions, with particular reference to the contribution for delivery costs, the methods of exercising the right of withdrawal, and the Privacy Policy, must select the desired payment method and proceed with the payment. The applicable Terms and Conditions are those in force at the time of the Order and available on the Site. The contract concluded between the Seller and the Customer is considered finalized upon acceptance of the Order by the Seller. The acceptance of the Order will be communicated by the Seller to the Customer via an email sent to the provided email address. The Seller reserves the right to evaluate the acceptance of received orders and may refuse or not process purchase orders that are incomplete or incorrect, or in case of unavailability of the Products, or that involve delivery of the ordered Products to certain remote geographical areas.

Orders can be canceled within 24 hours of being placed. Because products are made to order, they are sent to production shortly after the order is placed, and after that point the order can no longer be canceled (the right of withdrawal in Article 9 is not affected).

The Seller will inform the Customer as soon as possible if it is unable to accept the orders received from the moment the Customer placed the Order and will refund any amounts already paid by the Customer for the Products.

Article 7: PAYMENT METHODS

The payment methods available on the Site are cards and digital wallets, processed through Shopify Payments. Payment is charged at the time the order is placed. In case of cancellation, the amount is refunded to the same payment method.

Article 8: SHIPPING AND DELIVERY TIMES OF THE PRODUCT

All orders are processed and delivered on business days (Monday-Friday, excluding holidays). Orders placed on Saturdays and Sundays will not be processed until the following Monday.

Order processing (printing) takes approximately 1-3 business days. The Seller is not responsible for unforeseeable delays, provided that, except in cases of force majeure, the Products will be delivered within a maximum period of 30 (thirty) days from the day following the day on which the Customer placed the order, unless the Seller notifies the Customer within the same period of the subsequent unavailability, even temporary, of the ordered products.

In case the product is unavailable, the amount already paid by the Customer will be refunded within 14 days from the aforementioned communication.

The Seller will deliver the purchased Products using specialized carriers, with standard service, from Monday to Friday, excluding holidays and national holidays. After shipment, products shipped within Italy and within the European Union are generally delivered within 3 to 7 business days. The delivery times indicated are purely indicative and not essential. Any changes will be promptly communicated to the Customer via email.

Delivery costs EUR 5 for orders under EUR 100; orders of EUR 100 or more have free delivery.

No compensation can be claimed from the Seller in case of damages due to delay and/or interruption, and/or total or partial suspension of deliveries not attributable to the Seller's fault or negligence. This also applies to delays, interruptions, or suspensions caused by reasons such as, by way of example and not limited to, work stoppages, strikes, delays attributable to suppliers, energy shortages, or transport suspensions.

At the time of shipment of the package, the tracking number will be sent via email, allowing you to follow the entire shipping process by visiting the carrier's website. At the time of delivery, the Customer is required to check that the packaging is intact, not damaged, wet, or otherwise altered. If a product arrives damaged during transport or different from what was ordered, the Customer must photograph the package and the goods and contact us at info@nvrsd.com within 48 hours of delivery. The Seller will arrange to send the correct product, and the Customer will not be asked to return the damaged or incorrect item unless the Seller says otherwise. In any case, the Customer will be contacted as soon as possible by the Seller to be informed about the replacement timing.

Import taxes and customs duties: for deliveries within the European Union, no customs duties apply. In the case of shipping to countries outside the EU, the related customs duties and import taxes are the responsibility of the Customer. They vary depending on the destination country, and the Customer is obliged to inform themselves about the regulatory provisions. Customs duties are not considered shipping costs and are therefore borne by the Customer.

Article 9: RIGHT OF WITHDRAWAL

Every Consumer Customer who makes a purchase on the Site enjoys the right of withdrawal. This right allows the consumer to withdraw from the purchase without providing any justification and to obtain a refund of the amount spent. The consumer has 14 days from the date of delivery of the goods to notify the Seller of their decision to withdraw. To exercise the right of withdrawal, the Customer must send an explicit statement of their intention to withdraw from the purchase via email to info@nvrsd.com within the 14-day period. The Customer will receive a confirmation of receipt of the statement.

After notifying the Seller, the Seller will send the Customer return instructions by email, or, at its discretion, may refund the Customer without requiring the goods to be sent back. Where a return is requested, the Customer must send the goods back within 14 days of notifying the Seller, using a shipping method of their choice, following those instructions. The goods must be intact and in perfect condition, unworn and unwashed. It is recommended to insure the shipment against theft and transport damage. Cash on delivery packages will not be accepted. Return shipping costs are the responsibility of the Customer.

Upon receipt of the goods (or proof that they have been sent back) and after verifying the integrity of the returned product, the Seller will refund the amount paid for the goods, including standard delivery costs, within 14 days. The refund will be made using the same payment method used by the Customer. The Customer acknowledges and agrees that:

• The right of withdrawal cannot be exercised after the 14-day period has expired.
• The right of withdrawal is excluded for used or customized products.
• The right of withdrawal does not apply to products that, by their nature, cannot be returned or that have been made to the Customer's specific request.

The Customer is responsible for the decrease in the value of the products resulting from handling the goods other than what is necessary to establish their nature, characteristics, and functioning.

Orders with a free item or discount: the refund for a returned item is the amount actually paid for it, calculated by dividing the total paid for the items in the order equally between them.

Customers in the United States: items bought as part of a promotion (such as Buy 2 Get 1 Free, or with a discount code) are final sale and cannot be returned or refunded. This does not apply to items that arrive damaged, defective or different from what was ordered, which remain covered as described in Articles 8 and 10. Customers in the European Union keep the right of withdrawal described above for all items, including those bought in a promotion.

Article 10: LEGAL WARRANTY

The Consumer Customer is entitled to the legal warranty of 24 months under the applicable consumer law. In case of receipt of products that do not conform to the orders or are defective, the Customer must notify the Seller by e-mail at info@nvrsd.com, attaching any photographs and details. To benefit from the warranty, it is necessary to show the purchase documents. If the good arrived damaged, this must be reported within 48 hours of delivery.

In case of a non-conformity defect of the good, the consumer is entitled to:

• restoration of conformity,
• or proportional price reduction,
• or contract termination.

For the purpose of restoring the conformity of the good, the consumer may choose between repair and replacement, provided that the chosen remedy is not impossible or excessively burdensome for the seller, taking into account:

• the value of the good without the defect,
• the extent of the defect,
• the possibility of using the alternative remedy without inconvenience to the consumer.

The consumer is entitled to a proportional price reduction or contract termination:

• if the seller has not repaired or replaced the good,
• if a non-conformity defect appears despite the attempt to restore the good,
• if the non-conformity defect is so serious as to justify a price reduction or contract termination,
• if the seller has declared or it is evident from the circumstances that they will not restore conformity within a reasonable time.

The consumer does not have the right to terminate the contract if the non-conformity defect is minor, and it is up to the seller to prove this.

The consumer is entitled to a price reduction proportional to the decrease in the value of the good.

In case of contract termination, it is exercised by direct declaration to the seller. If the non-conformity defect concerns only some of the delivered goods, the contract may be terminated only with regard to those goods. In case of termination, the consumer must return the good to the seller at the seller's expense, and the seller reimburses the consumer the price paid for the good upon receipt of the good or the evidence provided by the consumer regarding the return or shipment of the good.

If the Customer is a Professional, they are not entitled to the legal warranty of conformity but only to the legal warranty provided by the applicable law, so in the case of defects in the Products sold that make them unsuitable for use or significantly reduce their value, they may request a price reduction or contract termination in the cases provided by law and must notify the Seller of the defect within 8 (eight) days of its discovery, and in any case within 1 (one) year from delivery.

Since the Products are made to order by a print partner and shipped directly from it, the Seller is nevertheless responsible to Customers for any compliance issues that may arise under current legislation. In case of conformity defects, Customers are invited to contact the Seller for prompt resolution, and the Seller will handle the matter with the print partner.

Article 11: FORCE MAJEURE

The Seller assumes no responsibility for disruptions due to force majeure that prevent, in whole or in part, the execution of the contract within the expected time. The Seller is not liable to Customers for any damages, losses, or costs incurred due to non-performance or delayed performance of the contract, with the Customer only entitled to a refund of the price paid. The Seller is not liable for damages resulting from disconnections, Website interruptions, or loss of data consequently occurred and attributable to them.

In case of force majeure, the execution of the Order will be suspended. Such suspension may last for a maximum period of 3 (three) months, after which the Parties may decide whether to continue or cancel the Order.

Article 12: INTELLECTUAL AND INDUSTRIAL PROPERTY

The Website (and its content and graphics), the trademark, the domain name, the related subdomains, and all related intellectual and industrial property rights are the exclusive property of the Seller, reserved to them, and are neither transferred nor licensed to the Customer under any circumstances. Therefore, the User or Customer may not reproduce, duplicate, copy, redistribute, retransmit even on other websites, transfer, or otherwise make available to third parties in any way or use for purposes other than storage and/or consultation the Website and/or the Website Content without the prior express and formal approval of the Seller.

Article 13: FAILURE TO EXERCISE A RIGHT

The failure by the Seller to exercise a right does not constitute a waiver to act against the Customer or third parties for breach of commitments made. The Seller therefore reserves the right to enforce its rights in any case, within the permitted terms.

Without prejudice to the above, the nullity, invalidity, or ineffectiveness of a specific provision of these Terms shall not entail the nullity of the entire Agreement, unless the null, invalid, or ineffective provisions within the Agreement are essential or of such importance that the parties would not have entered into the contract had they known that the provision would be invalid, or in cases where the remaining provisions would impose an excessive and unacceptable burden on one of the parties.

Article 14: PROCESSING OF PERSONAL DATA (PRIVACY)

The Personal Data provided or acquired will be processed in accordance with the principles of fairness, lawfulness, transparency, and confidentiality protection pursuant to current regulations. The Seller, as the Data Controller, processes the Users' Personal Data by adopting appropriate security measures aimed at preventing unauthorized access, disclosure, modification, or destruction of Personal Data. The processing is carried out using IT and/or telematic tools, with organizational methods and logic strictly related to the indicated purposes. User Data is collected for the execution of pre-contractual measures; to fulfill obligations arising from the concluded contract; for the registration procedure aimed at purchasing Products; to respond to specific requests made to the Controller by the User; and for sending information and promotional and commercial offers, including through the newsletter service, based on the freely given consent of the User. Customers are therefore invited to carefully read the information on the processing of personal data (Privacy Policy) provided pursuant to EU Regulation 679/2016, as well as on the use of cookies (Cookie Policy).

Article 15: APPLICABLE LAW AND JURISDICTION

These Terms and Conditions are governed by the law applicable to the contract. The Consumer Customer keeps the protection of the mandatory consumer rules of the country where they live, and any dispute between the Consumer Customer and the Seller may be brought before the court of the Consumer's place of residence or domicile, in accordance with the current consumer protection regulations.

Article 16: DISPUTE RESOLUTION

The Consumer Customer may use the out-of-court dispute resolution procedures available in their country. Before taking any step, we invite the Customer to contact us at info@nvrsd.com so that we can try to solve the problem directly.

Article 17: COMMUNICATIONS

For any type of further information, it is possible to contact the Seller at the following address: info@nvrsd.com

Last updated: 12 October 2026